If you are encountering an issue with one of OM4's Open Source WordPress Plugins, please try the following:
- Search using WordPress.org and Google to see if that error message has been reported and the solution explained.
- Check which version of WordPress you using. If you aren't on the current version, please try upgrading to the latest version. Does the issue still occur?
- If you are still encountering the issue and you think it needs to be looked at by the plugin developer, please visit the plugin's support forum on WordPress.org and post your question there. We monitor the support forum for each of our plugins, and will endeavour to respond to your question.
- Please do not contact us directly with your support questions.
Please note: we do not guarantee that we will respond to all support requests, however the more information you can provide us with, the better chance you have of getting a response.