Error Codes

The Task History screen on your WooCommerce store shows all Trigger and Action tasks, as well as any errors that may have occurred.

The Task History screen is located at WordPress Dashboard → WooCommerce → Zapier → Task History.

Errored tasks are shown with a red Error status:

Hovering over the Error Task will show the error code, and clicking on the Get Help link will take you to the relevant error documentation.

Each error has a unique error code, which can be used to identify the cause of the error.

Common Error Codes¶

The most commonly occurring error codes are listed below, along with solutions to resolve them.

action_scheduler_failure¶

These errors occur when a Trigger in WooCommerce attempts to send data to zapier.com, but the Action Scheduler action encounters an error.

View the Task History record that has the Error status, and more details about the error will be available in the Message column.

Click on the relevant error message below for the next steps.

http_request_failed¶

This occurs when a Trigger in WooCommerce attempts to send data to zapier.com, but the request fails.

View the Task History record that has the Error status, and more details about the error will be available in the Message column.

Click on the relevant error message below for the next steps.

rest_missing_callback_param¶

This occurs when a required field is missing from the data sent to a WooCommerce Create action.

View the Task History record that has the Error status, and more details about the error will be available in the Message column.

Edit your Zap’s Create action step, and ensure that all required fields are populated with valid values.

trigger_error_response¶

This occurs when a Trigger in WooCommerce attempts to send data to zapier.com, but zapier.com responds with an unexpected error.

Click on the relevant error message below for the next steps.

This can occur if Zapier.com is having availability issues.

View the Task History record that has the Error status, and more details about the error will be available in the Message column.

Consult the Zapier Service Outages documentation.

woocommerce_rest_cannot_view¶

This occurs when a WooCommerce webhook (Trigger) was created by a WordPress user that no longer exists.

See Webhook Payload Issues.

woocommerce_rest_invalid_id¶

This occurs when using the Create Subscription Note action and the subscription ID provided does not exist.

Ensure the Subscription Id field is set to the ID of an existing WooCommerce subscription.

woocommerce_rest_order_invalid_id¶

This occurs when using the Create Order Note action and the order ID provided does not exist.

Ensure the Order Id field is set to the ID of an existing WooCommerce order.

woocommerce_rest_product_invalid_id¶

This occurs when using the Update Product Price action or Update Product Stock Quantity action and the Product Identifier field is set to ID, and the Product Value field is set to a product ID that does not exist.

• Ensure the Product Value field is set to the ID of an existing WooCommerce product.
• Alternatively, set the Product Identifier field to SKU and ensure the Product Value field is set to a valid product SKU.

woocommerce_rest_product_stock_management_disabled¶

This occurs when using the Update Product Stock Quantity action and the product does not have stock management enabled.

Edit the product in WooCommerce, and ensure the inventory settings have stock management enabled. Please see here for details.

woocommerce_rest_shop_coupon_invalid_id¶

This occurs when using the Update Coupon action and the coupon ID provided does not exist.

Ensure the Coupon Id field is set to the ID of an existing WooCommerce coupon.

woocommerce_rest_shop_order_invalid_id¶

This occurs when using the Update Order action and the order ID provided does not exist.

Ensure the Order Id field is set to the ID of an existing WooCommerce order.