Improved WooCommerce Order Automation using Order Notes

Orders in WooCommerce are the key to eCommerce automation using WooCommerce Zapier. In fact, 78% of our users have Zaps that perform automation with WooCommerce Orders.

Today’s WooCommerce Zapier release improves existing Order functionality by adding support for Order Notes, which is one of the most popular WooCommerce Zapier feature requests.

When viewing an existing order in WooCommerce, you can see the order notes in the Order notes section on the right of the screen.

WooCommerce's Order Notes

WooCommerce’s Order Notes

They’re typically used to keep track of internal notes (such as order status changes and payment gateway events), or customer notes (such as tracking numbers and/or fulfilment notes).

Up until today, this information was not available in WooCommerce Zapier.

Today’s release includes a brand new Order Note Trigger, as well as new Create Order Note and Find Order Note actions.

For example, you can now perform Zapier automation whenever a new order note is added to an existing order. This gives you access to even more WooCommerce Order data in Zapier.

You can also add a new order note to an existing Order via a Zap. For example, adding a shipment tracking number to an order, and notifying the customer of this tracking number all in a single Zapier step.

We hope you enjoy this new order note functionality.

For full details, please see the Order Note documentation.


The full list of changes in WooCommerce Zapier version 2.8 is as follows:


  • Order Notes can be created using the Create Order Note action. PR #663
  • Order Notes can be found using the Find Order Note action. PR #663
  • Add Order Note Created trigger rule. PR #663
  • Add Order Note Deleted trigger rule. PR #663
  • Add Order Notes REST API endpoint. PR #663


  • More detailed task history records. Simplified task history display. PR #670


  • Marked as compatible with WooCommerce v8.2. PR #673
  • Marked as compatible with WordPress v6.3 PR #660

Update Now

To reap the benefits of these new features, updating the WooCommerce Zapier plugin to version 2.8 is crucial. Navigate to your WordPress dashboard, proceed to the ‘Plugins’ section, and you’ll find the update waiting for you. Click the “Update Now” button next to the WooCommerce Zapier plugin and let WordPress do the rest.

After updating, don’t hesitate to share your feedback with us, or contact us if you have any questions.